Patient Support

Patient Portal Results Displays

• Quantitative Low Results
• Quantitative Elevated Results
• Qualitative Detected Results
• Quantitative Normal Results
• Inconclusive Results
• Test Not Performed

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Common Patient Pain Points and How to Best Avoid Them!

• Common Issues Patient's Experience (And Action Steps for Resolution)

Guiding Patients Through Kit Registration (If Applicable)

• Patient Portal Account Creation & Kit Registration

Helping Patients Understand Tests, Test Results, & General Follow Up Care

• Guiding Patients Through Testosterone Testing

Commonly Asked Patient Questions and How to Answer Them

• FAQs for Patients Housed in the Patient Portal
• Common Patient Questions About Kit Shipping & Tracking
• Guiding Patients Through Sample Collection